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How do I save the finished video from the vendor?
How do I save the finished video from the vendor?

Downloading and saving the finished video

Carissa Vowels avatar
Written by Carissa Vowels
Updated this week

When you place an order, you're asked to supply a folder to the vendor where the finished video can be uploaded once the editing is complete. The vendor will also upload the video into Pixlmob where you can review the video, notate any revisions you'd like to request, and submit a Revision Request to receive an updated version.

There is no option to download the video directly from Pixlmob at this time. To access the savable file of your completed video, navigate to the folder you provided to the vendor and you should find the completed video there as well. If you don't see the video in your folder, send a message to the vendor within the order and remind him to add the video to the finished files folder.

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