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Customer FAQs
Answers to Frequently Asked Questions from Customers on Pixlmob
Can Pixlmob deliver the edited media to the agent?
How do I auto-reload my balance on Pixlmob?
How do I protect my copyright?
Are there any fees on Pixlmob?
Do you have video editors on Pixlmob?
When will I get my edited media?
Can I message the vendor before I order?
How do I ask the vendor to complete a free test?
How do I cancel a service within a project?
How do I get an invoice or statement for my purchases?
Glossary of Video Terms
What's included in Video Editing?
Can I tip a vendor?
What are Image Enhancements Add-ons?
How do I save the finished video from the vendor?
How can I change a service within a project after I've ordered it?
How do I request revisions?
What is Pixlmob's Refund Policy?
How do I make purchases on Pixlmob?
What is ASAP editing?
What are Projects?
What are Templates?
How do I build a Vendor Team?
Setting up an Integration
What's the status of my project?
How do I set up an Aryeo Integration?
How do I know if a vendor is available and accepting orders?
How do I set up an integration with Dropbox?
How do I set up an HDPhotoHub Integration?
How do I set up an integration with Drive?
NEW: Auto-Syncing & Downloads
Using Zip Folders
How do I dispute a project?