Customer FAQs
Answers to Frequently Asked Questions from Customers on Pixlmob
Can Pixlmob deliver the edited media to the agent?
How do I auto-reload my balance on Pixlmob?
How do I protect my copyright?
Are there any fees on Pixlmob?
Do you have video editors on Pixlmob?
When will I get my edited media?
Can I message the vendor before I order?
How do I ask the vendor to complete a free test?
How do I cancel a service within a project?
How do I get an invoice or statement for my purchases?
Glossary of Video Terms
What's included in Video Editing?
Can I tip a vendor?
What are Image Enhancements Add-ons?
How do I save the finished video from the vendor?
How can I change a service within a project after I've ordered it?
How do I request revisions?
What is Pixlmob's Refund Policy?
How do I make purchases on Pixlmob?
What is ASAP editing?
What are Projects?
What are Templates?
How do I build a Vendor Team?
Setting up an Integration
What's the status of my project?
How do I set up an Aryeo Integration?
How do I know if a vendor is available and accepting orders?
How do I set up an integration with Dropbox?
How do I set up an HDPhotoHub Integration?
How do I set up an integration with Drive?
NEW: Auto-Syncing & Downloads with Pixlmob Hosting
Using Zip Folders
How do I dispute a project?
Error 401 when syncing with Dropbox
Introducing AI Clips
Copyright Media
I'm getting an Internal Error when trying to download files from Pixlmob.
Currency Options for Stripe Purchases
Providing Music for Your Video Orders