On your child's safety/medical information screen, find the emergency contact you want to change.
Tap the pencil icon to edit it, or the bin icon to remove it. These icons only appear on non-primary contacts, the Primary contact can't be edited or deleted directly.
Editing a contact
The form pre-fills with the contact's current name, relationship, and phone number. Update whatever's needed and save. You'll see a success confirmation once it's synced.
Deleting a contact
You'll be asked to confirm before anything is removed. Once confirmed, the contact disappears from the list immediately, with a success confirmation shown.
Important: Every child must always have at least one emergency contact. The Primary contact can't be deleted until you promote a different contact to Primary first.
FAQ
Why don't I see edit or delete options on one of the contacts?
That's the Primary contact. Its icons are hidden by design, since it needs to stay in place unless you explicitly promote someone else first.
What if I try to save a contact with the same phone number as the Primary contact?
You'll see: "This number is already saved as an emergency contact."
What happens if my connection drops while I'm editing?
You'll see: "No internet connection. Changes not saved," with the option to retry.
Can two contacts share the same name?
Yes, as long as their phone numbers are different, PLAI tells them apart by number, not name.
