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How is the amount calculated for stolen or unfixable items?

How is the compensation amount calculated for lost or unfixable items?

Updated today

If the item was stolen or is deemed beyond repair, Poppins Warranty applies depreciation rules to calculate the payout for the replacement.

  • Depreciation Period: We apply a 5-year or 7-year depreciation scale, depending on the category of the item. We calculate this based on the original date of purchase.

  • Market Analysis: Our team analyzes the current second-hand market to determine the fair value of the item at the time of the loss.

  • Fair Payout: We aim to pay out an amount that is sufficient for you to replace the lost item with one of a similar age and condition on the current market.

Category

Depreciation Period

Examples

High-Tech & Electronics

5 Years

Smartphones, Laptops, Cameras, Drones, Gaming Consoles, Electric Scooters.

Leisure & Tools

7 Years

Power Tools (Drills, Saws), Camping Gear, Musical Instruments, Sports Equipment (Bikes, Skis).

Furniture & Household

7 Years

Projectors, Sound Systems, Portable Appliances, High-end Furniture.

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