Security and protection on Poppins
Discover the measures in place to guarantee secure and reliable exchanges, as well as the solutions available in case of any issues.
20 articles
How does Poppins ensure safe rentals?
What is Poppins Warranty?
How can I report a problem and/or a user on Poppins?
Warranty as a borrower
How am I covered as a provider?
How much does Poppins Warranty cost?
🛠️ How to Submit a Claim
Am I eligible for Poppins Warranty?
🧯 What should I do if an item gets damaged or stolen?
When am I personally liable as a borrower?
How is the amount calculated for stolen or unfixable items?
How does the security deposit work on Poppins?
Who decides whether a deposit is required?
When is the deposit authorized?
When will I get my deposit back?
Can the deposit be kept by the provider?
How do I file a claim about the deposit?
What does the deposit cover?
Is there a maximum rental duration for deposits?
What if I have a dispute about the deposit decision?