Security and protection on Poppins
Discover the measures in place to guarantee secure and reliable exchanges, as well as the solutions available in case of any issues.
23 articles
Deposit & Poppins Warranty — how it works
How does Poppins ensure safe rentals?
What is Poppins Warranty?
How can I report a problem and/or a user on Poppins?
How much does Poppins Warranty cost?
🛠️ How to Submit a Claim
Am I eligible for Poppins Warranty?
🧯 What should I do if an item gets damaged or stolen?
When am I personally liable as a borrower?
How is the amount calculated for stolen or unfixable items?
How does the security deposit work on Poppins?
Who decides whether a deposit is required?
When is the deposit authorized?
When will I get my deposit back?
Can the deposit be kept by the provider?
How do I file a claim about the deposit?
What does the deposit cover?
Is there a maximum rental duration for deposits?
What if I have a dispute about the deposit decision?
How is the deposit amount calculated?
Is a deposit required on all listings?
Can I change the deposit amount on my listing?
What's the difference between the deposit and the Poppins Guarantee?