Errors in the handling of incoming goods throughout the picking process can result in wrong stock information: The amount stored in PULPO WMS deviates from that actually available in the warehouse.
In this case, it can happen, that e.g. picking tasks can not be completed.
In such a case the following steps need to be carried out:
The current tasks need to be finished. More about that.
Create a counting task, count, and audit the task.
Note:
The current task needs to be finished before the counting task starts. Otherwise, inconsistencies can occur.
The counting task should be performed immediately after the initial task is finished in order to return to the correct stock amounts as quickly as possible.
In case an ERP system is connected via API: Never change stock amounts directly in the ERP system. All stock modifications need to be performed in PULPO WMS.
In case the stock is not correct in the ERP system perform the following steps: Count in PULPO WMS as described above and then set the stock amount directly in the ERP system to the amount documented in PULPO WMS.