NinjaTrader
NinjaTrader troubleshooting guides
19 articles
Step-by-Step Guide to Creating and Restoring NinjaTrader BackupsEasily back up and restore your trading settings, data, and tools to stay prepared and minimize downtime with NinjaTrader’s backup feature.
Common NinjaTrader Errors and How to Fix ThemWe see it all, so you don't have to figure it out for yourself. See a list of common errors that our users experience on NinjaTrader 8.
How to Clear the Cache in NinjaTrader 8 (NT8)Clearing the cache in NinjaTrader 8 helps improve performance by removing temporary files and outdated data.
How to Check the NinjaScript Output Monitor in NinjaTrader (for Slowness or Unresponsiveness)This article explains how to fix a chart that is lagging using the NinjaScript Utilization Monitor in the NinjaTrader Desktop app.
NinjaTrader Disconnections – How to Diagnose and FixSteps to troubleshoot disconnections from NinjaTrader servers.
NinjaTrader Optimization
How to Manually Send NinjaTrader Log and Trace Files to SupportStep-by-step instructions on how to locate, compress, and send these files directly from your VPS.
How to Reset the NinjaTrader Database
How to Change a NinjaTrader Indicator or Strategy to Calculate On Each Tick vs On Bar CloseLearn how to change NinjaTrader indicators or strategies to calculate On Each Tick vs On Bar Close — now managed per-indicator in newer NT8 versions.
How to Rebuild a NinjaTrader Workspace (Without Changing Your Machine ID)Step-by-step guide to rebuilding a NinjaTrader workspace to resolve crashes—without changing your Machine ID or re-licensing add-ons.
How to Enable Multi-Provider Mode in NinjaTrader 8Multi-Provider Mode allows you to connect NinjaTrader to multiple data feeds or brokerage accounts at the same time.
NinjaTrader Will Not Open or Launch: Step-by-Step ResolutionIf NinjaTrader won’t launch or seems unresponsive, please follow the steps below in order. Each step helps rule out common causes — from stuck background processes to corrupted user files.
How to Fully Reinstall NinjaTrader 8 Without Losing Your SettingsThis guide provides step-by-step instructions to fully uninstall, reinstall, and restore NinjaTrader 8 using your existing data folder.
Prop Firm Connection Guide: Linking Tradovate Accounts in NinjaTraderLearn how to connect your Apex Trader Funding, Bulenox, and other leading prop firm accounts in NinjaTrader. This guide walks you through linking a Tradovate-based Apex Evaluation or Funded Account…
Prop Firm Connection Guide: Linking Rithmic Accounts in NinjaTraderStep-by-step guide to connecting your Rithmic-based prop firm account (Apex Trader Funding, Bulenox, etc.) in NinjaTrader. Learn how to enable Multi-Provider Mode, configure the Rithmic connection, and fix common logon…
NinjaTrader 8 – Login Loop or CAPTCHA PromptIf you’re experiencing repeated login prompts, CAPTCHA loops, or issues connecting to your prop accounts on NinjaTrader 8 (NT8), please follow the steps below carefully.
How to Whitelist Tradovate Data Feeds on Your VPSThis quick 2-minute guide walks you through the process of whitelisting Tradovate’s IP addresses and ports to ensure the most stable and reliable connection.
How can I copy trades between my machines over the same local network?Follow the official Replikanto documentation to set up copy trading over a LAN connection.
How can I copy trades between two or more machines over the Internet?Follow the official Replikanto documentation to set up copy trading over an internet connection.