Overview
Your Brand Bundle includes printed materials to promote your Patient Rewards app and simplify in-office check-ins: QR signage, counter cards, posters, rack cards, and stickers. This guide covers where to place each item for maximum visibility, how to print additional copies from your digital files, and how to request reorders.
This article is for practice owners, managers, and front-desk leads setting up materials after onboarding delivery.
Before You Start
Confirm your Brand Bundle shipment is complete before placing materials.
Review Brand Bundle resource: QR codes and print profiles (Admin Panel) so your team understands internal vs. external QR codes.
Locate your Customer Success Folder (shared during onboarding) for digital print files.
For self-service reorders from the Admin Panel, see Reorder printed materials (Admin Panel).
Why It Matters
Strategic placement of Brand Bundle materials helps your staff start more conversations, patients take action faster, and your platform delivers ROI sooner. When signs and handouts are visible at every touchpoint, more patients download the app and engage with rewards, memberships, and financing offers.
How It Works
Internal vs. external QR codes
Internal QR codes appear on materials meant for in-practice check-ins and sign-ups only. Keep these on-site. Do not share them on social media or external marketing.
External QR codes appear on materials meant for sign-ups outside the practice (events, take-home bags, outreach). Share these through marketing channels.
See Brand Bundle resource: QR codes and print profiles (Admin Panel) for a visual cheat sheet.
Material categories
Category | Examples | Primary placement |
Internal QR | A-frame foam boards, 11x14 posters, 10x8 counter signs | Entrance, treatment rooms, reception, checkout |
External QR | Affirm rack cards, giveaway rack cards, stickers | Waiting areas, take-home bags, events, front windows |
Step-by-Step Instructions
Set up internal QR materials
A-frame foam boards (rewards and financing)
Assemble the metal A-frame using the A-frame assembly instructions PDF.
Insert the two foam boards (rewards and financing) into the frame.
Position the A-frame near your entrance (inside or outside) where arriving patients will see it.
11x14 posters
Select poster locations in treatment rooms (doors or walls work well).
Attach with double-sided tape or Command strips.
Use posters to reinforce rewards and membership messaging during appointments.
10x8 counter signs
Insert signs into the provided 10x8 frames.
Place framed signs on the reception desk and checkout counter.
Keep signs front-facing and unobstructed. Extra copies are included for replacements.
Set up external QR materials
3.5x8.5 Affirm rack cards
Place rack cards in waiting areas or distribute at launch events.
Use them to inform patients that flexible financing is available through Affirm.
3.5x8.5 giveaway rack cards
Display in high-traffic areas or include in take-home bags.
Promote the RepeatMD-sponsored patient giveaway to encourage app sign-ups.
Sticker pack
Apply window clings inside front windows, facing outward.
Place counter stickers near checkout and the reception desk.
Keep extras for replacements as stickers wear.
Print additional copies in-house
Open your Customer Success Folder (shared during onboarding).
Download the files you want to print (QR flyers, signage, handouts).
Print on a color printer or send files to a local print shop.
Laminate or use acrylic holders for durability (optional).
Cannot find your folder? Email support@repeatmd.com and the team will resend it.
Reorder printed materials
Option A — Admin Panel (recommended):
Log in to your Admin Panel.
Open Client Resources.
Click Reorder Prints to launch the reorder form.
Follow the steps in Reorder printed materials (Admin Panel).
Option B — Direct form link:
Open the Reorder Request Form.
Complete practice name, contact info, and items needed.
Submit the form. A team member confirms next steps.
Allow time for printing and shipping on all reorders.
Best Practices and Pro Tips
Refresh worn materials. Replace faded QR signs and torn rack cards so your in-office marketing stays professional.
Use every touchpoint. From reception to recovery areas, place materials where patients wait or make decisions.
Train your team. Staff should know what each material promotes and how to talk about rewards, memberships, and Affirm.
Add digital signage. Rotate waiting-room TV or tablet content using assets from your Customer Success Folder.
Keep internal QR codes on-site. Never post internal QR materials on public social channels.
Common Mistakes and FAQs
Q: Can I use internal QR materials for social media posts?
A: No. Internal QR codes are for in-practice check-ins and sign-ups only. Use external QR materials for outreach.
Q: I misplaced my Customer Success Folder. Can I get a new one?
A: Yes. Email support@repeatmd.com and the team will resend your folder.
Q: How do I reorder from the Admin Panel?
A: Go to Client Resources → Reorder Prints. See 11785056 for the full self-service workflow and delivery timelines.
Q: How long do reorders take?
A: Typical delivery is 7–10 business days after order placement once approved. See 11785056 for tracking details.
Q: What is the difference between this article and the QR code resource article?
A: 9013044 explains print profiles and QR code types. 9025710 (this article) explains physical setup, placement, printing, and reordering.
Next Steps and Support
Need help? Email support@repeatmd.com