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Campaign Member Status

What does my campaign members' status mean?

Written by Support

Overview

Once your campaign members are imported into your campaign they can have the following status:


๐ŸŸฃ Not Connected: This campaign member has been successfully imported, however, it is not a first level connection.

NOTE: campaign members added to InMail campaigns will remain "not connected" regardless of whether they have been sent a message or not, this is because an invite will never be sent from such campaigns.

๐ŸŸ  Invite sent: This campaign member has been sent a connection request but they haven't accepted the invitation yet.


๐ŸŸข Connected: This campaign member has accepted your invitation and they are now a 1st connection. โ€‹

โ€‹NOTE: All campaign members added to your Existing connection campaign will always have status "connected" regardless of whether they have been sent a message or not.

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๐Ÿ”˜ Invitation Withdrawn: This campaign member has received a connection request but hasn't accepted it, and the system automatically withdraws the invitation after 20 days.
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๐Ÿ”ต Not verified: Campaign members will have the status "Not verified" when you add campaign members through a CSV file, via API, or integrations. Once the campaign starts running and the system starts visiting these profiles, the status will change to "Not Connected".



How can I see the campaign member's activity log?

To view a campaign memberโ€™s activity log, click on the contact. A panel will open showing each action, marked as Success when completed or with an error if it failed.

When your campaign is running and your campaign actions are getting ready to go out, they will have the status Pending
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You might see errors in your Not Connected contacts. This may happen due to several reasons:

  • Email required: Some LinkedIn users can enable a verification process in place whereby you need to enter the campaign member's email address in order to be able to send them a connection request. This process cannot be automated and, therefore, these campaign members come back labeled as errors and you won't be able to reach out to them.
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  • Connection message length: Basic LinkedIn accounts have a limit of 200 characters per connection request message. If your Connection message surpasses 200 characters, invites will fail to be sent.
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  • Too Many requests: This error appears when LinkedIn temporarily prevents an action due to activity limits on the account. In most cases, this happens when the weekly connection invite limit has been reached.
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    Unlike other errors, this one is not explicitly described in the Activity Log. Instead, the Activity Log will simply show โ€œErrorโ€.
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We hope this article was helpful! If you have any questions, please do not hesitate to contact us via email at support@salesflow.io or through the support chat!

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