FAQs
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Do people come back for more than one trip?
How much does a Salt Escape cost?
Are massages available?
What's the best way to contact you?
Is there a minimum age?
How is Salt Escapes different from other fitness retreats?
Do you do corporate retreats or private group bookings?
What time is check-in?
Do I need travel insurance?
Do I need a visa?
What should I pack?
Is there a WhatsApp group before the trip?
I'm having issues with my payment plan
What is the guest portal?
I'm going through a tough time - is this a good idea?
Which destination is right for me?
What ages typically come? What's the demographic?How old are the guests?
Can I come on my own?
Is there free time?
Can you cater for dietary requirements?Vegan? Vegetarian? Pescatarian? Etc. No problem!
What are the workouts like? What fitness level do I need?
What's the food like?
I have some injuries. Can I still come?
How do I pay? Can I pay in instalments?
Are there any discounts or promo codes?
When do new trip dates get released?
What room types are available?
How do I book?
What's the cancellation policy?
Can you help me organise other activities?
Can I bring a friend or partner?
I booked solo but now I want to bring someone - can I change my booking?
Are flights and transfers included?
What's included in the price?
Can you help me organise flights and transfers?
What are the itineraries like? What's a typical day?
Do you offer Gift Cards?Not sure which trip to book? Or perhaps you're looking for a Xmas gift or a birthday gift.
How to Update Your Billing InfoInformartion on how to update your billing info
Are our trips covered under ABTA?
Are all trips guaranteed to run even if they aren’t full?All planned and advertised trips will go ahead regardless of bookings.
Can you connect me with your PR/media team?PR & Media Inquiries
Who makes up the Salt Escapes team on each trip?Where does the team come from? Who will be looking after you on your Escape?