Account Management
Manage your Soco account
By Basel1 author11 articles
- How do I switch a product back to a higher commission link?You switch a product back by removing it from your TikTok Showcase and re-adding it, which applies the current commission rate; videos you already posted keep the rate they were…
- How do I change my payment method for Soco?You change the card for Soco in your Apple Account settings, not in the Soco app, because Apple bills every Soco subscription and Soco can't change or charge a different…
- Can I use a specific card for my Soco subscription?Not for Soco alone, because Apple manages payment methods at the Apple Account level, but you can drag the card you want to the top of your Apple payment list…
- How does the Soco free trial work?Soco Pro starts with a 7-day free trial when Apple offers you one, and cancelling at least 24 hours before it ends means you aren't charged and keep Pro until…
- Why does the app say I have no subscription when Apple shows one?When Apple shows your Soco subscription active and the app says you have none, that is a fault on Soco's side. Send support two screenshots and the team takes it…
- Delete your Soco accountDeleting your Soco account removes the account and its data. It does not cancel your subscription: cancel with Apple first, or Apple keeps charging you.
- Can I use Soco in Spanish?The Soco app is in English only with no Spanish version, and if anything is unclear you can message Soco Support and get help in Spanish.
- Do I need to accept all TikTok permissions for Soco to work?Soco needs every TikTok permission turned on to work fully, because any permission left off disables the tools that rely on that data, and no link in your showcase changes…
- Cancel your Soco subscriptionYou cancel from the Soco app, finishing in your Apple subscription settings at least 24 hours before your renewal date; Soco can't cancel for you, and you keep Pro until…
- Can I get a refund for my Soco subscription?Refunds are possible but Apple decides them, because Apple bills every Soco subscription; you request the refund from Apple, and cancelling is something you do yourself in the app.
- How to fully unlink your TikTok account from SocoUnlinking, cancelling the authorization and revoking access all mean the same thing, done inside TikTok under Settings and privacy; the account still shows in Soco with a purple icon afterwards,…