Step 1
Go to Open Orders > Incoming Orders
Step 2
Find the order you want to process
Step 3
Press the 'Pick Items' button
Step 4
Press the ‘Print Pick List’ button to open up the print dialog
Step 5
Print the pick list
Note: Make sure you have the correct printer selected – this is usually the Brother printer.
IN-STORE PROCESS
Once the pick list has been printed, gather the products on the list, checking off items as they have been collected.
Step 6
Once you have collected all the items for the order, press ‘Proceed to Next Step’
Step 7
Select any of the product types that apply to this order
Note: Australia Post has restrictions on how certain ‘Dangerous Goods’ can be transported. If the order contains a certain amount of a particular dangerous good, you may be required to split the order across multiple parcels. Prompts will be displayed to guide you through the requirements.
Step 8
Press the ‘Package Order’ button
Step 9
Select a box/satchel size used for this order
Note: An additional parcel can be added here if required
Select an option from the presets
Alternatively, you can enter the dimensions for a custom box
Step 10
Press the ‘Continue to Parcel Weight’ button
Step 11
Enter the parcel weight
Note: Please ensure you enter the weight in kilograms. For example, 100g would need to be entered as 0.1kg.
IN-STORE PROCESS
Place the items and pick list inside the chosen box or satchel and weigh the contents.
Step 12
Press the ‘Proceed to Courier Information’ button
Step 13
Select which method you would like to use to hand over this parcel to Australia Post
Pickup option: the order will be collected at your store by Australia post.
Note: You must call Australia Post by 10am to request a pickup for that day. More information can be found on the guide to finalising a manifest.
Drop Off Option: the order can be dropped off at your local Australia Post Office at any time
Step 14
Press the ‘Confirm Shipping Details’ button
Step 15
Confirm the details on this page are correct and press ‘Mark as Ready for Delivery’
Step 16
Confirm you have picked and packed the correct products and quantities
Step 17
Print the shipping label (opens in a new tab)
Note: Make sure you have the correct printer selected – the Zebra printer.
IN-STORE PROCESS
Stick the label on the outside of the box or satchel, in an easily visible area. Place the order in your store’s dedicated storage/collection area.
Step 18
Go to Requires Manifest > Pickup Orders OR Requires Manifest > Drop Off Orders (depending on your selection) to view the order
Step 19
Follow the steps to finalise a manifest