Step 1

Navigate to https://partner.sparrowhub.com.au

Step 2

Locate the order you want to put on hold within the 'Dispensing Queue'

Step 3
Press the three dots in the top right-hand corner
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Step 4
Click "Place order on hold"
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​Step 5

This will move the order to the 'On Hold' queue.
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Step 6

Whenever the customer is ready to be notified to pick up their script, press the "Ready for Collection" button
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