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Update or add a card to a customer's account

Learn how to update a customer's card directly in Stora.

Updated over 10 months ago

This article will show you how to add or update a card to a customer's account.


Update an existing card paying subscription

You can add debit or credit cards for your customers directly in Stora. Just visit their customer profile in Stora and use the + Add a Card button.

You'll then need to visit any subscriptions they have set up, select the relevant customer ID, and select the new card as the subscription payment method.


Add a card to a manual-type subscription

Subscriptions set up as manual payment methods, such as Bank Transfer, Cash, or other, can be switched to card-paying subscriptions.

Navigate to the customer account in Stora and use the Add Payment Card option to add a card. Enter the card details and confirm.

Once the card is added, click into the customer's subscription and use the Add Payment Card option on the subscription to select the card that has been entered. This will ensure future payments use that card for automatic payment.

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