Skip to main content

How to check a customer’s upcoming invoice

Learn how to review the next invoice for a customer.

You can preview a customer’s next subscription invoice in Stripe before it is created. Use the preview to review the expected billing date, charges and total.

How to view an upcoming invoice

  1. Open Subscriptions in Stora.

  2. Select the customer’s subscription.

  3. Click View on Stripe in the top-right corner.

  4. Find the upcoming invoice amount on the customer’s Stripe page.

  5. Click View full invoice to open the complete invoice preview.

You can now see what Stripe currently expects to include on the customer’s next invoice.

💡 An upcoming invoice is only a preview. It has not been created, and you cannot pay or edit it from this screen. The final amount may change before the invoice is issued.

If no upcoming invoice appears

Stripe may not show an upcoming invoice if the subscription:

  • Has been cancelled or has ended.

  • Does not have another renewal scheduled.

  • Does not have a future billing date.

Return to Stora and check the subscription’s status and next billing date.

Did this answer your question?