Auto Responder is a feature that will automatically send an email from your branch email address, to applicants who submit a property enquiry via the portals.

This email can be different for sales and lettings and the conten can be edited via your edit notification content settings to fully customise how it looks. Additionally you will have the option to include a link to the Street public property page, the online booking workflow if you have online bookings enabled or a pre-qualifying questionnaire if you have have these setup.

With online bookings enabled, the slots presented to the applicant will be in line with the availability set for the specific property, staff availability and branch viewing hours.

To enable Auto Responder, head to Settings > Branch Settings > General Settings and toggle on Enable Auto Responder. If needed, you can also disable auto responder here but this may impact your online bookings and pre-qualifying questionnaire settings if they have been setup.

With autoresponder enabled, you can now customise the content or integrate it directly with your online bookings and/or pre-qualifying questionnaires.