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Sales Walkthrough For Goodleap Loans

Why This Matters

Financing options can make or break a deal. When your finance integration is set up correctly, your sales team can present customers with payment options in seconds — turning 'I can't afford it' into 'Where do I sign?'

What You'll Need

  • Admin access to SubcontractorHub

  • Active finance partner integration

  • A web browser (Chrome or Edge recommended)

Step-by-Step Instructions

Step 1

Sign in with your username and password.​

Step 2

Click "New Customer" in the top right-hand corner to create a new customer.​

Step 3

Input the customer’s address and basic information. The address can be added manually by clicking on the “Manual Address” checkbox. Select the job type and assign it to a user by clicking “Assign To”. Fill out the setter and lead source details, as well as other information.​

Step 4

Click “Create customer” in the top-right corner of the page.​

Step 5

You have now created a proposal card. Click "View Detail" to begin generating a design and pricing. You can title a proposal by clicking “Add Title”.​

Step 6

Click the “Utility” drop-down box in the Consumption profile section.​

Step 7

Select the correct utility company. All of the data for that utility is being pulled in real-time to ensure accurate utility rates.​

Step 8

Scroll down to enter the client's kWh usage. You can opt to either enter the monthly or annual usage by switching the toggle. The predictive AI will also generate an assumed consumption amount based on the address entered. Likewise, if you only have a few months of data available, the software will attempt to auto-fill the other months' data.​

Step 9

Click “Start Design”.​

Step 10

You can also upload the Utility Bill by selecting “Attachments” in the list on the left and clicking “Add File” in the top right corner.​

Step 11

Select "Utility Bill" from the "Label" drop-down menu and upload the utility bill. Click “Save”.​

Step 12

Select the “Pricing” tab on the left side to return to your AI-Assisted Design.​

Step 13

Most homes will be able to utilize the AI-Assisted design tool. Identify the correct home, align it with the tool’s crosshair and click "Run AI Design". If you are working in a market where the AI-Assisted tool does not function seamlessly, you can toggle to " manual design" mode. Reference the "Switch from AI-Assisted Design to Manual" guide.​

Step 14

Click on the modules that you want to include in the design. You will notice the system size, offset, and production all change in real time. You can alsoadjust the system offset with the slide bar. If you wish to further adjust the design, switch to AI edit mode. UpdateElectric Bill pricingandAnnual Usagethat suit your customer’s needs. You can also select the type of panel that goes into the system alongside the design.​

Step 15

Click “Save”.​

Step 16

Your AI-Assisted Design is ready with system size details. You can even add an inverter to your design. Select the edit button beside “Inverter Name”.​

Step 17

Choose the inverter and click “Save”.​

Step 18

Scroll down to the battery recommendation section of the proposal. Turn on the toggle to enable the battery algorithm.​

Step 19

Choose if you would like to quote a backup battery OR a grid-tied battery here.​

Step 20

Add as many rooms or appliances as your customer needs to back up. Select the room or appliance to increase or decrease the quantity. The battery recommendation algorithm will calculate how many batteries the customer needs to back up the added rooms or appliances, and increase or decrease the number accordingly.​​

Step 21

Select your battery from this section. You can increase or decrease the quantity of batteries required for your proposal.​

Step 22

If you require additional adders to your quote, scroll down to the “Add-on” section. This section is optional. Click “Choose Adders”.​

Step 23

Select the adders and click “Done”.​

Step 24

You can add the down payment amount before selecting your finance options.

Step 25

Scroll down to the financing section and selectFinancing (Fully Integrated), then click “GoodLeap”. Choose the utility from the drop-down menu to begin the financing process. Click “Update”.​

Step 26

Click the “Finance Options” drop-down to choose a finance option. Click “Add Loan” to add the financing card. You can add multiple financing cards.​

Step 27

Click “Finalize” located on the finance card.​

Step 28

Click “Qualify” to proceed with qualification. You must qualify for the quote before you can send out contract documents.​

Step 29

Check the acknowledgement boxes, direct the customer to sign and approve their signature, then click “Next”.​

Step 30

Enter the customer’s details and click “Submit”.​

Step 31

If your customer qualifies, you will receive a congratulatory pop-up window to confirm the pre-qualification. Click “Ok” to continue.​

Step 32

Click “Sync Quotes” to get an updated status on your GoodLeap finance card.​

Step 33

Click “Yes” to continue.​

Step 34

When a homeowner qualifies, the “Qualify” icon will transition to blue and read "Qualified". Click “Send Finance Docs” to share the finance contract with the customer via email.​

Step 35

Click “Yes”. This will generate the contract.​

Step 36

The contract will be sent to the homeowner's email, where they will be able to sign their portion. Sending A Qualification Application To A CustomerSales reps can send homeowners the application form via email if required.​

Step 37

Click “Send Application To Homeowner” on the finance card.​

Step 38

The application will arrive in your customer’s inbox. Direct your customer to open the link.​

Step 39

Direct your customer to click “Qualify”.​

Step 40

Your customer must fill out the credit application form and click “Submit”.​

Step 41

If your customer qualifies, they will receive a message of congratulations.​

Step 42

Refresh the proposal page to see the updated status on the finance card.​

Step 43

When a homeowner qualifies, the “Qualify” icon will transition to blue and read "Qualified". Click “Send Finance Docs” to share the finance contract with the customer via email.​

Step 44

Click “Yes”.​

Step 45

Your customer will receive an email with further instructions on how to complete the document signing process.​Note: For organizations usingSeamlessEnergyfinancing with GoodLeap, the Welcome Call is not mandatory for Closed Won Document Signed. So, you can skip this step as it will not block proposalCWDS. Note:When selecting a finance option for GoodLeap loans, you will see the“Autopay” toggle on the right-hand side of the financing section. This toggle is on by default. Disabling it removes autopay finance options from the list of available products. Please note that Autopay is available for all job types (solar, roofing and HVAC), but is not available for solarleasefinancing.

Real-World Example

💡 A solar sales rep presents three financing options to a homeowner right at the kitchen table. The customer sees monthly payments for each option side-by-side and picks the one that fits their budget — deal closed in one visit.

Pro Tips

  • Test with a demo customer first: Make sure everything looks right before using it on a real deal.

  • Train your sales team: Walk them through the process so they're confident presenting financing options.

  • Bookmark this guide: Come back anytime you need a quick refresher.

Troubleshooting

Problem

Solution

Setting doesn't appear

Make sure you have admin access and the correct permissions enabled.

Changes not saving

Refresh your browser and try again. Check your internet connection.

Feature not working as expected

Clear your browser cache or try a different browser. Contact support if the issue persists.

Change Log

Date

Change

May 2026

Rewritten for clarity; simplified language for non-technical contractors; added images and troubleshooting.

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