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What is your delivery schedule and coverage areas?

Full breakdown of swftbox delivery timelines, coverage zones, remote area charges, and non-delivery days across the UAE and internationally.

UAE Delivery Coverage

Dubai β€” All areas

  • Same-day delivery for orders placed before 10:00 AM cutoff

  • Next-day delivery for orders placed after cutoff

  • Express 2-4 hour delivery available (AED 35)

Abu Dhabi

  • Same-day

Sharjah & Ajman

  • Same-day

Northern Emirates (Ras Al Khaimah, Umm Al Quwain)

  • Same-day

Fujairah

  • Every 3 Days (Monday, Wednesday, Friday)


​Alain

  • Next-day
    ​

Remote Areas

  • Delivery time: 3-6 business days

  • Additional charge: AED 30 per order

  • Remote areas are automatically detected when the order is created. If an address falls in a remote zone, the order will be marked as remote in your Control Room.

International Delivery

  • GCC countries: 1-3 business days

  • Worldwide (except Israel) : 3-5 business days

  • 150+ international destinations supported

  • International orders must be prepaid only β€” no COD

  • Invoices required for customs clearance

  • Customs duties and taxes are payable by the receiver

Delivery Types and Pricing

Same-Day

AED 15

Orders before 10 AM, delivered by 10 PM

Next-Day

AED 15

Delivered by end of next business day

Express (Bullet)

AED 35

2-4 hours, Dubai only, 11 AM - 5:30 PM

Remote

AED 30

2-6 business days

B2B Scheduled

AED 45

Next-day, 2 packages included

Cutoff Times

  • Same-day pickup: Orders must be in your dashboard before 10:00 AM

  • Pickup window: 10:00 AM - 6:00 PM daily

  • Express orders: Available between 11:00 AM - 5:30 PM (Dubai only)

Non-Delivery Days

  • Some remote and Northern Emirates areas have specific non-delivery days (for example, Sundays for certain zones).

  • If your order falls on a non-delivery day, it will automatically be scheduled for the next available delivery day.

  • Address updates made after the daily cutoff will result in delivery being rescheduled to the next day.

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