Tracking & Notifications
Track your deliveries in real time and manage notification preferences.
6 articles
How can my customer reschedule a delivery?Your customers can reschedule deliveries via WhatsApp or the tracking page — here is how it works and what you will see in Control Room.
How does address verification work?swftbox uses smart address verification to reduce failed deliveries — here is how the system works and what the badges mean.
How can my customers track their orders?How swftbox keeps your customers informed with real-time WhatsApp notifications, a branded tracking page, and live delivery status updates.
How do I track an order?This article explains order statuses and the different filters you can use to keep track of your shipments.
What does my customer see when they receive a delivery?A walkthrough of the WhatsApp notifications, tracking page, and delivery experience your customers get with every swftbox order.
How can I understand and track the delivery timing of my order?