Identify how to download message history between staff members and families on the web application by following the steps below.

Screenshots below may look slightly different as TalkingPoints is constantly evolving! Don't worry, we periodically make sure our guides are up-to-date so that you have the latest how-to's.

Step 1: From your School account, go to the Messages tab.
​Step 2: Select 'All Messages.'
​Step 3: Use the dropdown menus to find the conversation you would like to download.
​Step 4: Click the download link.

Step 5: Select the date range of the conversation you want to download, and click 'Download' (Please note: the longer the date range, the longer the download time.)