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School Admins
For school administrators within a paid TalkingPoints account.
39 articles
Getting Started Guide: School AdminsIdentify how to get started as a school admin using our guide.
Guiding Families to Access Their ClassesLearn how to guide families who are rostered through Clever, ClassLink, or TalkingPoints Connector to successfully access their students' classes.
Helping families download the TalkingPoints for Families app (school-wide accounts)Learn how to help families download the Family app as a school admin!
How to manually add staffLearn how to manually add staff members to your school's TalkingPoints account!
Inviting staff members to their TalkingPoints accounts for School AdminsLearn to manually add staff members who are not imported through Clever or ClassLink sync or through your .csv upload
Manually Adding Staff, Students, & Family Contacts for School AdminsAs a School Admin, learn how to manually add staff, students, and family contacts.
Mark Manually Added Students as an ELL Student: School PartnersMark students as English Language Learners to inform your analytics.
School Admin and Teacher ModesLearn the difference between teacher and admin modes.
TalkingPoints for Admins Mobile App Beta OverviewOverview of TalkingPoints for Admins Beta Mobile App
Updating ELL Status for Manually Added StudentsLearn how to update ELL status for manually added students.
Viewing Staff & Family MessagesSchool Admins can view communications between students and specific staff members.
Bulk Assign or Remove a RoleLearn how to bulk assign or remove TalkingPoints roles.
Give Teachers/Non-Rostered Staff the Ability to Manually Add/Delete DataAs a school admin, learn how to adjust teacher and staff permissions in a school-only TalkingPoints implementation.
Update Staff Permissions (School Admins)Learn how to edit staff roles and permissions.
Contact Statuses: Ensure every family is receiving TalkingPoints messagesWhat does it mean if a family user shows as Left Chat, Opted Out, Unsubscribed, Invalid, or Blocked?
Mass Deleting Manually Added Data for School AdminsDelete manually added data from the school admin platform.
Unsubscribe and Resubscribe Contacts (School Admins)Learn how to manually unsubscribe a phone number in your TalkingPoints for Schools account.
Create and Send a PollHow do you set up a poll as a school administrator?
Create Custom Message Templates for Teachers & Staff by Category (School Admins)Learn all about how to use custom message templates!
Downloading Message History for School AdminsLearn how to download message threads between staff members and families.
How to set an archive date for the end of the school yearLearn how to customize a yearly date to archive messages in TalkingPoints!
Send a Video MessageLearn how to create and send a TalkingPoints video message.
Send an Audio MessageLearn how to create and send a TalkingPoints audio message.
Send Messages to Families by Language & ELL only in TalkingPoints for SchoolsAs a school admin, learn how to send a message by language and/or ELL status.
Urgent Messaging for School AdminsLearn how to bypass comprehensive translation in order to expedite translation for school messages.
View Messages from Previous School Years for School AdminsLearn how to view messages from a particular school year.
Why can't I edit/delete announcements?Learn why you cannot delete announcements or messages.
Edit Confirmed Student Contact InfoChange a confirmed student's phone number or set their home language as a district admin, school admin, technical school admin, or wake school admin.
Enable Student MessagingEnable student messaging at the school level for standalone school implementations.
Generate and Share School Group CodesHow to access school group codes.
Invite Students to Verify Their AccountsLearn how to invite students 13 years old or older to verify their accounts and start using TalkingPoints.
Student Messaging FAQsFAQs for Student Messaging