If your district shares data with TalkingPoints via file uploads — including OneRoster CSV Exports via SFTP — this article covers what to expect at the end of the school year and what steps to take before summer.
API partner? If your district syncs data via a direct API connection, see Preparing TalkingPoints Connector for the End of the School Year for API Partners instead. That article covers the Global Pause, which applies only to API-connected partners.
How Your Integration Works at Year-End
Unlike API-connected partners, TalkingPoints does not automatically pause your data during the summer. Your TalkingPoints site updates based on the files you send us — which means the timing of when you stop and resume sending files directly controls what your staff and families see in TalkingPoints.
As the school year ends, your SIS will begin processing significant changes: grade promotions, student exits, graduated seniors being removed, and new enrollments beginning to appear. If you continue sending files during this period, those transitional changes will flow into TalkingPoints in real time. If you want your TalkingPoints data to stay stable while your SIS is in flux, you'll need to pause file delivery.
Steps to Take Before the End of the School Year
Complete your BTS planning form. This is your most important first step. Your responses tell us when you plan to pause file delivery, whether you're running summer school, and what date you want updated data visible to staff in the fall so we can be sure to approve it in time to get your new data into TalkingPoints for your first day of school. Missing this form? Check your email inbox for a communication from your Partner Success Manager or reach out to partnersupport@talkingpts.org for access to it.
Decide when to stop sending files. Consider the last date your SIS data accurately reflects your current school year enrollment — before end-of-year processing begins changing records in bulk. That's typically your target pause date. If you're unsure, your TalkingPoints contact can help you think through the right timing.
Pause your file delivery. How you pause depends on how you send files. In your data export settings, disable the exports of your TalkingPoints rostering files. In Infinite Campus, you must uncheck "Enable scheduled export" for each file you send to TalkingPoints. This pauses delivery without deleting your export configuration — you can re-enable it when you're ready to resume.
Make a plan to resume. We recommend resuming file delivery 3–5 business days before you want data to be visible, to allow time for processing.
If you use TalkingPoints Attendance: See the companion article on 🚨End of School Year for Attendance Partners for additional steps specific to your Attendance setup.
What Happens While Files Are Paused
When you stop sending files, your TalkingPoints data will remain static — frozen at the last snapshot your files delivered. Staff will continue to see whatever was in TalkingPoints at the time you stopped. No new changes from your SIS will appear until you resume sending.
This is the expected and recommended behavior during summer. It means your TalkingPoints data stays stable and usable even as your SIS processes end-of-year changes behind the scenes.
What About Circuit Breaks?
When you resume sending files in the fall, your first sync after a summer pause will often include a large volume of changes — new students, new grade levels, new sections, and potentially new school orgs if you've made structural changes. This can trigger a circuit break, where our system flags the changes for review before they flow into TalkingPoints.
Circuit breaks are normal after a summer pause. We manage this process on your behalf, but it does mean your data may take an additional day or so to update after you resume file delivery. See 🚨Understanding Circuit Breaks in TalkingPoints Connector for more detail.
If you're resuming ahead of a time-sensitive date — like the first day of school — we recommend restarting file delivery at least 5–7 business days in advance to leave room for any review.