Candidate card

Every candidate who reaches you through Teamio, by any means, has their own Candidate card. This is the candidate's profile, where all their information is displayed and stored, and what has happened with them in Teamio. You have access to this card for the entire duration of the GDPR consent for the processing of personal data.

Even if the candidate responds to Teamio repeatedly and for different positions, they do not get a new card with each new response, but everything is recorded in that one. But only on the condition that they always fill in the same e-mail address – the e-mail address here serves as a unique identifier for the candidate. If a candidate responds with different e-mail addresses, Teamio considers them as several unique candidates and then creates a separate card for each.

From the Candidates tab

If you click through from the Candidates tab to the Candidate card, you will access a Candidate card that is not linked to any specific recruitment campaign. Thus, we do not see any candidate status, and you immediately see all attachments that have ever been uploaded to the candidate.

At the top, you will notice that you are looking at the entire Candidate card by the path named Candidates/Candidate's name.

Information you will find on the card:

· contact details – name, surname, e-mail address and phone number

· if you have a link to LinkedIn available, it can be inserted into Teamio

· validity of consent for the processing of personal data

· all notes and tags that have ever been recorded for the candidate

The card contains 4 main tabs:

· Overview

· Recruitment

· History

· Attachments

This is a quick overview where all attachments to the candidate are displayed, a list of recruitment campaigns they have ever responded to, and also the latest history of the candidate.

Here you will find all vacancies the candidate has applied for, including active recruitment campaigns, as well as those paused or archived. You have the option to view information only for a specific recruitment campaign via the button Go to this reply.

Teamio stores all activities performed by any user here. Literally every click. This may include changes to the candidate's status within the selection process, outgoing messages from the recruiter, as well as incoming messages from the candidate, who wrote the message and when, and what its content is, comments from the line manager, forwarding the candidate to a colleague, printing the CV, downloading attachments, etc.

In History, you will find records of what we call two-way communication. Teamio stores both sent messages from Teamio and the candidate's responses to these messages. Responses from candidates will of course also come to you as e-mails. We also display the status of messages here, just like in the candidate list, indicating whether the message was sent, read, or perhaps undelivered.

In this tab, you will find all attachments that have been assigned to the candidate. Attachments are divided by recruitment campaign, so you can see whether there is an attachment for a specific vacancy or not. You can add additional attachments to the candidate at any time, either for a specific recruitment campaign or without assigning the attachment to the vacancy.

From the response summary

You can access the Candidate card by clicking on the candidate's name in the response summary. This way, you access the Candidate card with information related to the specific recruitment campaign from which you clicked through.

In the upper left corner, you see the path Recruitment campaigns/ Recruitment title/Candidate name and for the candidate, you see the current status and attachments for the given vacancy. We call this view Response detail.

All HR managers have access to the candidate's card. Recruiters only have access to the cards of their candidates. The line manager only has access to shared candidates.

TIP: If you find that the Recruiter is not seeing attachments for a certain candidate, but you as an HR manager see attachments for the candidate, check whether the attachments are indeed assigned to the specific recruitment campaign that the Recruiter has access to.

Thanks to the fact that all information, activities performed on the candidate, outgoing and incoming mail are stored in the candidate's card and in their history, even holiday cover for your colleagues is easier. Everything can be found together by colleagues in Teamio.