Positive Response allows utility members to provide updates on the status of locate requests for excavation projects. This ensures clear communication between excavators and utility operators, helping to prevent delays and enhance safety.
Getting Started with Positive Response
To submit Positive Responses, you must have an active Texas811 Portal account.
🤓 Learn more:
Need a Texas811 Portal account? Follow our step-by-step guide: Signing Up for the Texas811 Portal.
Configuring Positive Response
If you already have a portal account, fill out the Positive Response Configuration Form.
Information Required for the Form:
Contact Information: First and last name, phone number, and email
Company Name
Member Code(s): A 3-4 character identifier for your utility assets
Multiple Utility Types: Indicate if multiple utilities need to be configured
Portal Username: The email address you use to log in
You can find this form on the Texas811 Website under:
📌 Facility Operator > Self Service Hub
Need Assistance?
If you have questions or need help completing the form, our GeoCall Administrators are here to assist you. Contact them at GCAdmin@Texas811.org.