All discounts, promotions, loyalty rewards, and eligible coupons should be requested and applied prior to your scheduled delivery day.
We recommend reviewing your order details in advance to make sure any eligible discounts or rewards have been applied correctly. If you need assistance, please contact our Customer Success team before your delivery day so we have the best opportunity to review and update your order.
Once an order is out for delivery, changes to discounts, promotions, loyalty rewards, pricing, or the order total are not guaranteed. To help avoid any delays or issues with your delivery, please make sure all requested adjustments are addressed prior to the delivery date.
If you are unable to accept the order as submitted, the order may be returned to the dispensary and marked as a failed delivery attempt. A new order may need to be placed, and product availability may vary when reordering.