This feature is available for the following products:
(Note: If you have issues with a playing not receiving emails, unsubscribed players, or bounced emails, please review the article "Players not Receiving Emails.")
Our system provides extensive support for using email to communicate with players. As a manager, you control when, how, and what emails are sent.
In order to email players, we need accurate email addresses in the system. If players are added to events and leagues from your Master Roster, ensure that up-to-date player emails are in your master roster. If you want to upload players to an event or league via spreadsheet, ensure that their email addresses are in the spreadsheet.
Below is a list of scenarios where emails are used in our system.
Send custom emails to players: Compose and send custom emails (e.g., rain delay, event information, the link to the event portal, event results, etc) to any players you would like using our Email Composer. Click Here for more information.
Round Signup Invitations: If managing a league, you can email round invitations for players to sign up for rounds in the league. Click Here for more information.
Automated Emails: There are many automated emails players can receive due to an action they have taken. Some examples would include event registration confirmation, signing up for a round, and cancelling event registration. You can manage and customize these automated emails using our Email Configuration feature. Click Here for more details.
Email Tee Sheet: Email a round's tee sheet to all of the players in the event/league or only players confirmed for that specific round. This can be done by going to Rounds > Email Tee Sheet. Click Here for more information.
Registering Players to the Portal: Players can be registered to event portals, which gives them full access to the information on the portal. In some cases, registering players to the event portals is not necessary. Click Here for more information.
Players sending emails to other players: You can optionally provide the ability for players to send emails to other players in the same event/league using the event/league portal. Click Here for more information.
Daily Digest: Managers for your account can receive daily emails on activity within their leagues and events. Click Here for more information on the Daily Digest.
You can also view delivery reports for several of these emails. For details on email delivery reports, Click Here.