Buyer FAQ
Buyer FAQ
31 articles
- How does "Make an Offer" work?
- How does the "Like This Product" work?
- What does NM/MT, EX, VG, or even P stand for in the titles?
- What does shipping cost? How fast do you ship orders?
- How long will my order take to arrive?
- What forms of payment do you take?
- What is your return/refund policy?
- My order arrived damaged, incomplete, incorrect, or may be lost. What do I do?
- Where do you ship from?
- Can chat help me find products on the website?
- Buyer Protection Policy
- Are all products in stock?
- How do I request a return, exchange, or credit?
- How do I cancel an order I placed?
- I have questions about products and whether they are in stock. Who do I contact?
- Can I order from multiple sellers at once?
- I have concerns about charges to my credit card or other credit card issues. Who do I contact?
- Do you offer any coupons or discounts?
- Why did I receive an email from verify@tradingcardsmarketplace.com?
- My order shows as delivered, but I cannot find it. What do I do?
- What are the marketplace shipping insurance terms and conditions?
- My payment keeps getting rejected. What should I do?
- How do I bid on an auction?
- Where can I see a list of my auction bids?
- As a buyer can I do a "Buy It Now" on an auction?
- I won the auction. How long do I have to pay and finalize the sale?
- How do bidding increments work on the auctions?
- What is a "Proxy" bid on auctions?
- How do I know what the shipping cost will be on any auction items?
- What time zones are Auctions set to?
- I bid on an auction but accidentally put in the wrong amount. Can this be fixed?