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Features & How-Tos

Learn about Uniteam’s features and how to get things done—like posting updates, chatting, recognizing teammates, and more.

47 articles
10 Tips & Tricks for Getting the Most Out of Uniteam (June 2025 Edition)Simple ways to move faster, stay organized, and use Uniteam like a pro—whether you’re in HQ or on the floor.
Does Uniteam Show Users' Full Birthdays?No, Uniteam never displays the full birthdate of users—only the day and month are shown, never the year.
Recognition & Rewards

Everything you need to know about shoutouts, points, and rewards.

What are Giveable Points?Giveable points are used to recognize teammates. You send them, and the recipient can redeem them for rewards.
What are Redeemable Points?Redeemable points are points you’ve received and can spend on gift cards, donations, or custom gifts through Uniteam.
How to send recognitionHow to Send Recognition in Uniteam: A step-by-step guide to appreciating team members by sending recognition through the platform.
How to send recognition privatelyHow to Send Recognition Privately in Uniteam: Learn how to appreciate members discreetly using the platform's private recognition feature
What Happens If I Don’t Use My Points? (Giveable Points)Giveable points don’t expire—but they’re meant to be used. Send shoutouts regularly to build culture, connection, and visibility.
What Happens If I Don’t Redeem My Points?Redeemable points never expire, but they can only be used inside Uniteam. If you leave the company, unredeemed points won’t be paid out.
Weekly Recognition Theme IdeasBuild habits around recognition by introducing weekly themes. It keeps the vibe fun, the culture alive, and the recognition flowing.
What Happens When I Redeem Points for a DonationWhen you redeem points for a donation, Uniteam sends that amount to the nonprofit you selected and confirms by email.
What Happens When I Redeem Points for an eGift CardOnce you redeem your points for an eGift card, you’ll receive an email with the card details and instructions to use it.
Chat, Spaces & Subspaces

How chat communication is structured and how to use it well.

Understanding Spaces and SubspacesSpaces are where teams, departments, or topics live. Use them to organize communication and keep the right info in the right place.
Sending Video Notes in ChatRecord and send quick 60-second video updates—right inside any chat or Space.
How to Send a Voice Note in ChatEasily record and send voice messages up to 4 minutes long—perfect for quick, clear, and personal communication.
How to create a chat spaceCreate a chat space (like a channel) to help streamline your communication between members
Using Mentions in ChatsType @ in a chat to mention someone. If they’re in the group, they’ll get a notification. If not, they won’t—but the tag still shows.
How to Start a 1:1 ChatClick “New Chat,” type a name, or choose from suggestions to quickly start a private conversation.
When to Use Reply/Reactions Only Mode in a SubspaceReply/Reactions Only mode is best for subspaces where you want to share info—not open the floor to everyone.
How to Join a SpaceSpaces are chat-based groups for teams, locations, or topics. You can join a Space depending on its visibility: Public, Private, or Closed.
How to Let Members Post in a SubspaceWhen creating a subspace, you can choose if members can post. You can also update that setting anytime from Sub Space Settings.
Using Threads in UniteamThreads help you keep side conversations organized by letting you reply to a specific message—without flooding the main chat.