How do I cancel my subscription?
Go to your dashboard at app.v1ce.co, then Settings > Manage Subscriptions > Billing, and click Cancel Plan. You keep access until the end of your current billing period.
Step by step
Log in at app.v1ce.co
Click Settings in the left menu
Click Manage Subscriptions
Click Billing
Click Cancel Plan
Confirm the cancellation
What happens when I cancel?
• You keep Plus or Teams features until the end of your current billing period • After that, your account reverts to the free Smart Card plan • Your digital profile stays live — people can still tap and scan your card • Your contacts and data are not deleted • Features like contact capture, CRM integrations, and Flows will be disabled
Can I resubscribe later?
Yes. You can upgrade back to Plus or Teams at any time from Settings > Manage Subscriptions.
I cancelled but was still charged
If you cancelled after the renewal date, the charge for the current period still applies. Cancellation stops future charges, not the current billing cycle.
I spoke to someone about cancelling but was charged again
If you believe the cancellation was not processed correctly, contact us with your account email and we will investigate and resolve it.
Still need help? Start a chat with our team and we'll sort it out.