What plan am I on and what features do I have?
V1CE has two current plans: Free Forever (the tier you get when you buy a V1CE card) and V1CE ClientCapture OS (the paid tier with the full feature set). To check which plan you are on, log in at app.v1ce.co, click Settings, then Manage Subscriptions. Your current plan, renewal date, and billing details are shown there. Legacy customers may still be on older V1CE Plus, V1CE Pro, or V1CE Teams plans which are no longer sold to new customers.
How to check which plan you are on
Log in at app.v1ce.co
Click Settings
Click Manage Subscriptions
Your current plan name, renewal date, and billing details are displayed
V1CE Free Forever (the entry tier)
V1CE Free Forever is the tier you get when you buy a V1CE card. There is no monthly fee. It includes everything you need to share your details, capture basic contacts, and use your V1CE card day to day.
What Free Forever includes:
• Your V1CE card linked to a V1CE page
• One V1CE page that you fully customise (about, links, social icons, photos)
• Contact Capture form on your page (collect contacts who tap your card)
• Wallet pass for Apple Wallet or Google Wallet
• Email signature builder
• QR codes for your page
• Save Contact / vCard sharing
• Basic Insights (page views, taps)
Free Forever stays free as long as you have a V1CE account. There is no time limit and no upgrade on its own.
V1CE ClientCapture OS (the paid tier)
V1CE ClientCapture OS is V1CE's paid tier. It unlocks the full feature set on top of everything in Free Forever, including the V1CE CRM, Smart follow-ups, Check-ins, Agreements, Services, Scout, and unlimited pages. Pricing is shown on v1ce.co.
What V1CE ClientCapture OS adds on top of Free Forever:
• V1CE CRM — full contact management with tasks, notes, and tags. Replaces external CRMs like HubSpot or Pipedrive.
• Smart follow-ups — set up welcome emails that send the moment a contact fills in your Contact Capture form, plus scheduled follow-ups and multi-step sequences
• Check-ins — send one-off messages to a group of your contacts at once
• Agreements — V1CE's e-signature feature. Create, send, and get signed agreements that are legally binding in the UK, US, and EU, and GDPR-compliant
• Services — sell digital products, services, or paid bookings directly from your V1CE page. Customers pay through your own Stripe account; V1CE takes 0% of the transaction
• Scout (beta) — V1CE's AI research assistant for contacts and meeting preparation
• Unlimited V1CE pages — run as many pages as you need under one account
• Bookings — connect your calendar (Google, Outlook, iCloud) so contacts can book meetings directly from your page. Replaces Calendly.
• Advanced Insights — deeper analytics on tap source, page performance, and contact behaviour
• Custom domain for your V1CE page
V1CE ClientCapture OS is charged monthly. There is no annual plan currently. A 30-day free trial is available so you can test everything before paying.
Legacy V1CE plans
If you signed up to V1CE before V1CE ClientCapture OS launched, you may be on one of these older plans:
• V1CE Plus — legacy paid plan, charged per V1CE page (link). Replaced by V1CE ClientCapture OS for new customers.
• V1CE Pro — legacy paid plan. Different feature set from the current V1CE ClientCapture OS but same family.
• V1CE Teams — legacy multi-user plan, being retired for new customers. Existing Teams customers continue to be supported. See How do I manage multiple cards or team members on V1CE?
If you are on a legacy plan and want to move to V1CE ClientCapture OS, contact V1CE support and the team will walk you through the migration.
How to upgrade or downgrade
Go to Settings, then Manage Subscriptions
Select the plan you want
Complete the payment (for upgrades) or confirm the change (for downgrades)
Changes to your active features take effect immediately
Do I always get free software with my V1CE card?
Yes. Every V1CE card you buy includes V1CE Free Forever for life. You can share your details, customise your page, and use your card without paying a subscription. The paid V1CE ClientCapture OS plan adds the CRM, Smart follow-ups, Check-ins, Agreements, Services, and Scout features on top.
Still need help? Start a chat with V1CE's team and V1CE will sort it out.