If your pet sitter has given you a discount code, you can use it when you book in the Walkies Journal app, or in a web browser from your pet sitter's booking page. Here's how.
Use a code
Book as usual, and go on to Your booking. See How do I book an appointment?
Under Total, or Payment summary if you pay when you book, tap Add discount code.
Enter the code and tap Apply.
The discount is added as its own line, under your pet sitter's name for it, and the total goes down. A fixed amount shows what it takes off, like "£10.00 off".
Tap Send request, or Pay & request if you pay when you book.
Change or remove a code
Once a code is applied, the row says Discount code, with your code beside it. Tap it to change or remove the code.
To use a different code, enter it and tap Apply. It replaces your first code if it can be used.
To take the code off, tap Remove. The total goes back up.
If the code doesn't work
The box opens again with the reason, so you can check the code and try again:
This code isn't valid. Check the spelling with your pet sitter.
This code has expired.
This code has reached its usage limit.
You've already used this code. Each client can only use it a certain number of times.
This code can't be used for this booking. It only works for some services, dates or clients. If you change your booking so it no longer matches, the code is taken off and you see this message.
We couldn't check this code. Try again. Check your connection and try again.
Too many attempts. Try again in a few minutes.
Good to know
You only see Add discount code if your pet sitter uses discount codes. If you still don't see it, update the Walkies Journal app.
A fixed amount comes off once per booking, however many dates, days or nights you book. It comes off your earliest appointments first.
A percentage comes off each appointment it applies to.
Your code comes off after any other discounts on the booking.
You can use one code per booking. Codes aren't case sensitive.
If your pet sitter declines the request, or you cancel it before they accept, you can use the code again. If they decline some of your dates, the discount on those dates goes with them.
You can also use a code on an unpaid invoice. See How do I use a discount code on an invoice?