If your pet sitter has given you a discount code, you can use it on an unpaid invoice before you pay. Here's how.
Use a code on an invoice
Tap Invoices and open the unpaid invoice. See How do I find my invoices?
Under Payment summary, tap Add discount code.
Enter the code and tap Apply.
The discount is added to the invoice as its own line, under your pet sitter's name for it, and the total goes down.
Pay the invoice as usual. See How can I pay my pet sitter?
In a web browser
You can also add a code from the invoice link in your email, in a web browser. You don't need to sign in.
When you can't add a code
Add discount code only shows while nothing has been paid on the invoice, and no credit has been used on it.
Each invoice can have one code. Once it's added, it stays on the invoice. To take it off, message your pet sitter.
If the code doesn't work, the box opens again with the reason, like "This code has expired." or "This code can't be used for this invoice."
"A code can only be added to an unpaid invoice." means the invoice has been paid, or a payment has already started on it.
Good to know
You only see Add discount code if your pet sitter uses discount codes. If you still don't see it, update the Walkies Journal app.
A fixed amount comes off the invoice once. A percentage comes off the services it applies to.
A code only works for the services and dates your pet sitter chose for it.
To use a code when you book instead, see How do I use a discount code when I book?