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What should I do if there’s bad weather during pickup or delivery?

What to do if weather might affect the pickup or delivery location.

Written by Becky Lasky

If it’s raining (or expected to rain) during your pickup or delivery window:

  1. Reach out to the member to arrange an alternate drop-off location

  2. Communicate with Support so we can document the change and help if needed

🧼 Laundry should never be left outside in rain or harsh weather, even if that’s the member’s default drop-off spot.


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