Canceling a subscription stops future renewals. It does not automatically create a refund for a payment that has already been completed.
Deleting your WayinVideo account is also separate from canceling a subscription. Complete the billing action you need before deleting your account.
Choose the action you need
Your goal | What to do | What it changes |
Stop the next renewal | Cancel your subscription | Stops future renewals; current access may continue until the end of the paid period shown in your account |
Change to another plan | Review the available upgrade or plan-change options | Changes future plan access and billing according to the confirmation shown at checkout |
Remove your data and account | Delete your account separately | Permanently removes account data; it does not automatically cancel the subscription |
Cancel your subscription
Sign in to WayinVideo on the web.
Open Profile >Settings.
Go to Plan & billing.
Under Your plan, click "..." and select Cancel subscription. To review billing details first, use Manage billing.
Review the confirmation carefully.
Confirm the cancellation.
Return to Plan & billing and check that the next renewal is no longer scheduled.
If you cannot see a cancel option, contact Support from the email address registered on your WayinVideo account.
What happens after cancellation
Canceling normally stops the next renewal. Your current paid access and the date it ends are shown in your account.
Before paid access changes:
Export and download finished videos you want to keep.
Download important transcript or subtitle files.
Review scheduled social posts.
Check storage and feature limits for the plan you will use next.
Remember that unused monthly credits do not roll over after their reset date.
Canceling does not remove posts that were already published to YouTube, TikTok, Instagram, or another platform.
If your paid plan did not activate
Check:
You are signed in with the same email used for the purchase.
The payment is marked completed rather than pending or declined.
Settings > Plan & billing shows the expected plan.
Refresh the page or sign out and sign in again.
If the plan still has not activated, contact Support with the payment date, account email, invoice reference, and a screenshot of the plan shown in your account.
Before deleting your account
Deleting an account does not automatically:
Cancel an active subscription
Remove posts already published to social platforms
Remove files you previously downloaded
Complete any cancellation first. Then follow How to delete a video, project, or account.