Whippy's internal notes feature allows you to communicate with your coworkers privately within a conversation. You can tag your teammates using @ to notify them about specific discussions that need their input.
1. Navigate to your Inbox
Go to the Whippy Inbox by clicking https://app.whippy.co/inbox/all/open. This will take you directly to your list of all conversations.
2. Open the Desired Conversation
Select the conversation you want to comment. You can search for the conversation using the search bar at the top or by scrolling through your list of conversations.
3. Select the "Note" Option
To insert an internal note, click on the "Note" button within the conversation interface. This will open a text box where you can write your internal message.
4. Type your comment
Write any text or mention another user. To notify a teammate, type @ followed by their name. This will alert them to the note.
5. Submit your note
After typing your note, click the "Add Note" button to save it.
6. Done! Your note is added to the conversation
Now, all team members can view your note within the conversation, ensuring everyone stays informed and up-to-date. This visibility helps maintain clear communication and collaboration across the team.
💡This feature is an excellent way to communicate with your entire office without needing to leave your desk. Remember, these messages are strictly internal.
How to Enable Notifications for Notes:
1. Access Your Settings
To configure your note notifications, first go to your settings by clicking on Gear icon next to your profile icon (PG).
2. Navigate to Notifications
In the settings menu, click on "Notifications".
3. Turn on Mention Notifications
Choose how you want to be notified when tagged in a note:
For Email: Enable email notifications by clicking on "Email."
For Mobile Push: Enable mobile notifications by clicking on "Mobile Push."
For Web: Enable web notifications by clicking on "Web."
