Specific rules apply to Session 1 Day 1 programs, regards their rescheduling rules and associated programming visibility.

A Session 1 Day 1 program, once a client commences it, allows clients, as a starting baseline view, to see 7 days programming ahead of their start date.

This means clients have the availability to move their current date within their schedule forward by up 7 days, but by doing so it is important to recognise that they will no longer see the system default week's worth of future programming in their calendar.

Session 1 Day 1 programs, just like other program types, allow clients to reschedule backwards and forwards within the historical programming they've already received, so they may go back to a week they've missed, or repeat a programming cycle, for example.

However, a unique aspect of this program type, which can sometimes cause confusion for clients, is that if a client has chosen to reschedule forwards to their last available day of their program they will then only see the last visible day, every day, i.e. they will have rescheduled forwards up to the limit of what their subscription allows. In such a situation clients can input results etc. for the utmost day available, the one they have now chose to view as 'today', but will no longer be able see any further into the future regards programming.

There is a limit of 7 days rescheduling in advance, that cannot be repeated, as otherwise a client could keep on rescheduling a further 7 days forward, and access a cycle of programming not yet paid for.

To return to the default program view in one's client calendar, where 7 days of programming are visible ahead of the 'current' date, a client will need to use the reschedule feature again to move back. Here's how:

Please reach out to Fitr if you need any further help and guidance regards this. The logic has been designed with great care to make the Session 1 Day 1 program type as useful and powerful as possible, but we appreciate it can be a little complicated when rescheduling is pushed to its forward limit.

Thanks,

FITR