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What happens after I submit a photo of my ID?

Learn what to expect after sending your ID photo for Pickem verification.

Updated over a month ago

Once you submit your ID photo:

  1. Our secure system reviews it – Automated checks confirm that the ID is valid, unaltered, and not expired.

  2. Face verification (if required): You may be asked to take a quick selfie to confirm the ID belongs to you.

  3. Approval: If everything matches, your account will be verified and you’ll be able to continue (e.g., withdraw funds or redeem prizes).

  4. Additional steps (rare): If the photo is unclear or doesn’t match, we may request another picture or additional documentation.

Verification is usually completed quickly, but in some cases may take a little longer if manual review is needed.

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