Your security is our top priority. To keep Pickem safe, fair, and compliant with regulations, we require all players to verify their accounts. The process happens in stages, depending on how you use Pickem.
1. Basic Account Check (at sign-up)
When you first create your Pickem account, we’ll ask for some basic details:
Full name
Email address
Date of birth
Telephone number
This ensures you meet our minimum age requirement and that your account belongs to you.
2. Home Address Check (for deposits or purchases)
When you make your first deposit or purchase, we’ll ask you to verify your official home address. This step helps us:
Confirm you are playing from an eligible location
Keep transactions safe and compliant with local regulations
You may be asked to upload a document such as a utility bill or bank statement that clearly shows your name and address.
3. Identity & Face Verification (for withdrawals or prize redemption)
Before you can withdraw real money from DFS contests or redeem prizes in the Social Casino, you’ll need to complete:
Government ID check – Upload a valid ID such as a passport or driver’s license
Face verification – A quick selfie check to confirm the ID belongs to you
This step protects both you and the Pickem community by preventing fraud and ensuring that winnings go to the rightful account holder.
Additional verification when needed
While we normally request these steps at the moments described above, sometimes we may ask you to complete verification earlier than expected. This happens if our systems detect unusual activity or if there are uncertainties about the details provided. This extra step is only to protect you and ensure your account remains secure.
✅ Why this matters to you
Verification is designed to protect your account, your funds, and your prizes. Each step only happens when it’s necessary, and once verified, you’ll enjoy full access to everything Pickem offers.
If you have questions or run into any issues during verification, our Support Team is here to help guide you through the process.