Overview
To change the name on your account, contact the support team and provide both your old account name and your new account name.
The request will be forwarded to the banking partner Swan for review and processing. The update may take a few business days.
What information is required?
Provide the following details:
Your old account name
Your new account name
Are you changing your company's commercial name?
If you are changing your company's commercial name, also provide proof of the change as shown in the BCE/KBO.
How does the process work?
Your request is forwarded to the banking partner Swan for verification.
Processing and approval may take a few business days.
You will be notified once the change is complete.
Key takeaways
To change your account name, contact the support team with your old and new account name.
The request is processed by the banking partner Swan and may take a few business days.
If you are changing your company's commercial name, include proof of the change from the BCE/KBO.
You will receive a notification once the change is complete.
Need help? Chat with us or email support@accountable.eu, we're happy to help.