When your account is under validation, its status shows as "pending validation". This means our team is reviewing your documents and confirming that everything is in order.
In some cases, we may ask you to submit additional documents to confirm your identity and business details. If so, you will receive a push notification and an email with further details.
The entire process normally does not take longer than 1 to 2 business days. If you suspect something went wrong, send us a message via the chat.
Need help? Chat with us or email support@accountable.eu, we're happy to help.