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How do I open an Accountable Banking Account?

Opening your free professional Accountable bank account is quick and easy. Please follow the steps below carefully.

Written by Simon

You can open a free professional Accountable bank account directly from the app in just a few minutes. This article walks you through updating the app, starting the account opening process, filling in your company details, and completing identity verification.

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🔄 Step 1: Update your app

Before starting, make sure you are using the latest version of the Accountable app.

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Update Accountable via:

  • The Apple App Store

  • The Google Play Store

This is important, as the banking feature will not be visible in older versions of the app.

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🚀 Step 2: Start the account opening process

There are two ways to open your Accountable bank account.

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Option 1: Via the Bank page

  1. Go to the Bank page in the Accountable app.

  2. Click on the banner "Open your free professional account."

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Option 2: Via your Account Settings

  1. Go to Account Settings.

  2. Select Bank Settings.

  3. Click on "Open your free professional account."

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📝 Step 3: Fill in your company details

After clicking the button, complete your company information.

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You will need to provide:

  • Your first and last name

  • Your company name

  • Your Enterprise number

    • ⚠️ Active in KBO/BCE

  • Your professional address registered in the KBO (Crossroads Bank for Enterprises)

  • A description of your professional activities

  • Additional questions required by SWAN, our banking partner

Make sure all information matches the official data registered in the KBO.

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🪪 Step 4: Identity verification

You will then be redirected to an external secure page to complete your identity verification.

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This step is managed by SWAN, our banking partner.

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Follow the on-screen instructions to complete your application.

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⏳ How long does it take?

The account opening process usually takes between 1 and 3 business days.

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Once approved, your professional bank account will be fully active inside Accountable.

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Key takeaways

  • Update Accountable to the latest version before starting, as older versions may not show the banking feature.

  • You can start the account opening process via the Bank page or via Account Settings > Bank Settings.

  • Make sure your company details match the official data registered in the KBO.

  • Identity verification is handled by SWAN and takes between 1 and 3 business days.

Need help? Chat with us or email support@accountable.eu, we're happy to help.

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