What is a SEPA mandate?
A SEPA Direct Debit mandate is your authorisation allowing a company or organisation to collect payments from your account via SEPA Direct Debit.
Many service providers require a SEPA mandate to collect recurring payments such as rent, insurance, or software subscriptions.
This article also covers which types of SEPA Direct Debits are supported and what to avoid when registering your mandate.
Which SEPA Direct Debits are supported?
With your Accountable Banking business account, you can pay SEPA Direct Debits as usual.
This includes payments such as:
🏠 Rent
💻 Software subscriptions
📱 Phone or internet contracts
⚡ Utility bills
🛡️ Insurance premiums
Other recurring payments
Once a valid SEPA mandate has been registered, these payments can be collected from your business account as normal.
⚠️ Important: Collecting SEPA Direct Debits from other people's accounts (i.e. debiting your customers or other third parties) is not currently supported.
At the moment, you cannot use your Accountable Banking account as a SEPA Direct Debit originator.
How do I confirm a SEPA mandate?
If you need to register a SEPA Direct Debit mandate, contact our support team.
We will send you a secure link to register and confirm your SEPA mandate.
‼️ Please do not send your mandate by post
Do not send your SEPA mandate:
to the Accountable office
directly to our banking partner
or to any postal address
SEPA mandates can only be registered using the secure link provided by our support team.
Key takeaways
A SEPA mandate authorises a company to collect payments from your Accountable Banking account automatically.
Common supported payments include rent, software subscriptions, utility bills, and insurance premiums.
Using your Accountable Banking account to debit your own customers is not currently supported.
To register a mandate, contact support and use the secure link we send you. Never send your mandate by post.
Need help? Chat with us or email support@accountable.eu, we're happy to help.