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How do I report a technical issue during my test?
How do I report a technical issue during my test?

How to inform us about a technical issue during the exam?

Updated over 2 months ago

If you experience any technical issues during your test, please contact us via the chat function found on the bottom right of your test screen and we will help you as best as possible.

If you are unable to contact us during the time of your test, please make sure to reach out to support@acuityinsights.app within 24 hours of your scheduled test date (we do not have a phone number where you can reach us).

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