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Technical Issues & Troubleshooting
Troubleshooting tips for common technical problems
11 articles
Account Login Troubleshooting
Browser / Device Requirements
How to Allow Access to Your Microphone and/or Webcam
ID Verification Troubleshooting
Microphone Access / Troubleshooting
Video Troubleshooting
Webcam Direction Troubleshooting
Webcam Troubleshooting
What should I do when I am not able to upload/submit my video response?
How do I report a technical issue during my test?
What should I do if I have a technical issue during my test?