Bergen City Bike Help Center
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Explains how to get started, how to unlock and park bikes
Oskar avatarBergen Bysykkel avatarMartina avatar
By Oskar and 4 others5 authors19 articles
How to pause a trip
Getting started with Bergen City Bike!
Virtual stations
I've received a gift card, how do I redeem it?
How do i redeem a discount code?
Studded tires on the city bikes
Found a lost city bike?

Your profile


What's on my profile
How to cancel a 30 day subscription
Can I unlock two bikes with the same pass?

Before, and during a trip


The app shows I'm in the wrong place
How long can I use a bike?
How do I unlock a city bike?
Broken bikes, and how to report them

After a trip


How do I park a bike?
Why hasn't the trip ended? The bike is delivered
Why do I get a message saying that my bikes isn't delivered, I got confirmation in the app?
How do I pay for extended rental?
How to report a broken bike
Bergen City Bike Help Center