Guides

Explains how to get started, how to unlock and park bikes

Bergen Bysykkel avatar Baard avatar Pesar avatar +1
18 articles in this collection
Written by Bergen Bysykkel, Baard, Pesar and 1 other

How do i redeem a discount code?

An article to show you how to redeem a discount code on a pass.
Pesar avatar
Written by Pesar
Updated this week

What's on my profile

The information you can see and edit
Martina avatar
Written by Martina
Updated this week

How to report a broken bike

Did you get a broken or damaged city bike? You can report this directly in the app.
Martina avatar
Written by Martina
Updated this week

Use Bergen City Bike without the App

Unlock, park, and find bicycles without the app
Martina avatar
Written by Martina
Updated this week

How to cancel a monthly subscription

Stop subscription renewal
Baard avatar
Written by Baard
Updated this week

Found a lost city bike?

What you can do if you find a city bike laying around
Martina avatar
Written by Martina
Updated this week

How long are the stations open?

Opening hours for the city bikes
Pesar avatar
Written by Pesar
Updated this week

Can I unlock two bikes with the same subscription?

Answers and what you can do
Martina avatar
Written by Martina
Updated this week

How long can I use a bike?

An explanation of the rental time and extended rental
Bergen Bysykkel avatar
Written by Bergen Bysykkel
Updated this week

Getting started with Bergen City Bike!

How to set up a subscription and use the city bikes
Bergen Bysykkel avatar
Written by Bergen Bysykkel
Updated this week

I've received a gift card, how do I redeem it?

How to redeem gift cards
Martina avatar
Written by Martina
Updated this week

How do I pay for extended rental?

Extended rental payment
Bergen Bysykkel avatar
Written by Bergen Bysykkel
Updated this week

How do I report a broken city bike

How to let us know when a city bike need a fix
Bergen Bysykkel avatar
Written by Bergen Bysykkel
Updated this week

The app shows I'm in the wrong place

Troubleshooting when the apps' location is off
Martina avatar
Written by Martina
Updated this week