Guides

Explains how to get started, how to unlock and park bikes

Bergen Bysykkel avatar Baard avatar Pesar avatar +1
18 articles in this collection
Written by Bergen Bysykkel, Baard, Pesar and 1 other

How do i redeem a discount code?

An article to show you how to redeem a discount code on a pass.
Pesar avatar
Written by Pesar
Updated over a week ago

What's on my profile

The information you can see and edit
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Written by Martina
Updated over a week ago

How to report a broken bike

Did you get a broken or damaged city bike? You can report this directly in the app.
Martina avatar
Written by Martina
Updated over a week ago

Use Bergen City Bike without the App

Unlock, park, and find bicycles without the app
Martina avatar
Written by Martina
Updated over a week ago

How to cancel a monthly subscription

Stop subscription renewal
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Written by Baard
Updated over a week ago

Found a lost city bike?

What you can do if you find a city bike laying around
Martina avatar
Written by Martina
Updated over a week ago

How long are the stations open?

Opening hours for the city bikes
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Written by Pesar
Updated over a week ago

Can I unlock two bikes with the same subscription?

Answers and what you can do
Martina avatar
Written by Martina
Updated over a week ago

How long can I use a bike?

An explanation of the rental time and extended rental
Bergen Bysykkel avatar
Written by Bergen Bysykkel
Updated over a week ago

Getting started with Bergen City Bike!

How to set up a subscription and use the city bikes
Bergen Bysykkel avatar
Written by Bergen Bysykkel
Updated over a week ago

I've received a gift card, how do I redeem it?

How to redeem gift cards
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Written by Martina
Updated over a week ago

How do I pay for extended rental?

Extended rental payment
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Written by Bergen Bysykkel
Updated over a week ago

How do I report a broken city bike

How to let us know when a city bike need a fix
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Written by Bergen Bysykkel
Updated over a week ago

The app shows I'm in the wrong place

Troubleshooting when the apps' location is off
Martina avatar
Written by Martina
Updated over a week ago