If a mover was previously deactivated and needs to be brought back, you can reactivate them in Chariot without creating a new account. Their original login credentials will still work once the end date is removed.
How to Reactivate a Mover
Navigate to Resources > Movers.
Click the Inactive tab to find the mover.
Click the Info next to their name.
Locate the End Date field and remove the date.
Click Save.
Once the end date is cleared, the mover will move from the Inactive tab back to the Active tab and can log in using their original credentials.
Finding or Resending Login Details
If the mover doesn't remember their login or needs a fresh password:
Go to Company > Users > Mover Users.
Locate the mover in the list — their login details will be displayed here.
To send a password reset, click the three dots next to the mover and choose to send a reset link via email or text.