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Locked Out? How to Regain Access to Your Account

In this guide, we'll walk you through the process of getting your password reset.

Updated over a year ago

Introduction:

In this guide, we'll walk you through the process of resetting your password.

Changing Your Password from Inside Your Account:

To change your password from your account, please learn how in the article below.

Locked Out of Your Account?

If you find yourself locked out of your Chariot account and unable to change your password through the above steps, don't worry. Follow these steps:

Option 1: Utilize Reset Password Flow

1. Navigate to Your Chariot Login Page

Start by opening your preferred web browser and navigating to the login page of the Chariot. This page is where you usually enter your credentials to access your account.

2. Click on the "Forgot Password?" Link

Underneath the login fields, you'll find a link labeled "Forgot Password?" Click on this link to initiate the password reset process.

3. Enter Your Email Address or Phone Number

You'll be directed to a new page where you'll need to provide the email address or phone number associated with your Chariot account. Make sure to enter the correct email address to receive further instructions.

4. Check Your Email Inbox or Text Messages

After entering your email address, click on the "Send Reset Password" button. Chariot will send you an email/text message containing a link to reset your password.

5. Click on the Password Reset Link

Once you locate the email/text from Chariot, open it, and you'll find a link to reset your password. Click on this link to proceed with the password reset process.

6. Set a New Password

After clicking on the password reset link, you'll be directed to a page where you can set a new password for your Chariot account. Enter your desired password in the designated field and confirm it. Make sure to choose a strong and unique password to enhance the security of your account.

7. Log In With Your New Password

Once you've successfully set your new password, return to the Chariot login page. Enter your username and the newly created password into the respective fields and click on the "Log In" button.

Option 2: Contact Chariot Support

1. Contact Chariot Support:

If you're locked out of your account, please contact Chariot Support immediately at support@chariotmove.com. Provide them with your account details and any relevant information to expedite the process.

2. Follow Support Instructions:

Chariot Support will guide you through the necessary steps to regain access to your account. This may involve identity verification and additional security measures to protect your account.

3. Reset Password with Support Assistance:

With Chariot Support's assistance, you can reset your password and regain access to your account.

Remember, your account security is a priority for Chariot, and their support team is there to help you in case you encounter any issues.

Conclusion:

Changing your Chariot password is a straightforward process. However, if you ever find yourself locked out, rest assured that Chariot Support is ready to assist you in promptly regaining access to your account.

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