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How to reprint receipts, tags and labels

Print another copy of a receipt, garment tags, garment barcodes or bag-in labels for any order, or send a digital receipt.

Written by George

You can print receipts, tags and labels again at any time, for example if a tag falls off or a customer wants another copy.

Before you start, check your printers are connected in More > Hardware. The print options you see depend on which printers are connected to this station. Without a printer you can only send a digital receipt.


How to reprint

  1. Find the order on the Orders page, or search for it with Search.

  2. Select ⋯ next to the order, then select Print.

  3. Choose what to print:

    • Customer Copy (Receipt) and Store Copy (Receipt): with a receipt printer. Choose how many copies.

    • Bag-In Labels: with a label printer.

    • Garment Tags and Garment Barcodes: with a garment tag printer.

    • Digital Receipt: sends the receipt to the customer.

  4. Select Submit.

To see the receipt on screen first, select View Receipt.

Tip: To reprint the order you just made, select Print on the Last Order panel on the Home page.


Common questions

Why can't I see the option I need?

Options only show for printers connected to this station. For example, Garment Tags needs a garment tag printer. Connect it in More > Hardware.

Nothing prints. What do I check?

Check the printer is on and connected, then run the Setup Wizard again in More > Hardware. Still stuck? Contact Support.

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