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Inviting your Members to your Mobile App

How to successfully launch the app to your existing and new members

Updated over a week ago

If you have a group of existing members that need to be invited to the mobile app, you are able to do this in bulk or individually.

To invite your members in bulk, head to Settings > Mobile App > Bulk Contact Changes:

Then you can filter the contacts in the report, select the contacts you'd like to invite then click Bulk Update > Send invitation email or Send invitation SMS:


To invite members individually, you will just need to head to their profile and click over to Mobile App > Actions > Send invitation email or Send invitation SMS:


In either case, the member will receive an email that will show the member their username for the app, and ask them to set their password for the app:

After this, they will be able to log into the member app once it is downloaded onto their device.

If the member has family members attached to their profile, they will also be able to manage their memberships and bookings. This article outlines how family members can use one account.

You may also be interested in using push notifications and proximity check-in with the app.

If you have any further questions or queries about inviting your members to your mobile app please contact support@clubworx.com.

Not yet using the app and want to get started? Please contact connect with us here.

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