To change your address is simple. Just start a chat with our team via the in-app chat.
Address verification is required before placing any card orders in the Deblock app.
When you reach out, we’ll ask you to provide a proof of address document. This can be one of the following:
A recent utility bill (gas, electricity, water, internet, phone, or TV) from the last three months.
A bank statement in your name.
A lease agreement or property purchase document.
Your most recent tax statement.
Once we receive and verify your document, we’ll update your address for you.
If the update doesn’t appear immediately, try force closing and reopening the app or reinstalling it to synchronize with the system. Deblock will notify you once the address is verified.